Refund Policy
1. Return Eligibility
Due to the nature of our hair and skin care products, we accept returns only for damaged or defective items. Please contact us within 48 hours of receiving your order if you believe your product is damaged or defective.
2. Non-Returnable Items
For health and safety reasons, we cannot accept returns of opened food products unless they are damaged or defective upon arrival.
3. Exchange Policy
We do not provide any exchange of the products.
4. Refund Process
Once we receive and inspect your return, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be credited within 7-10 business days.
5. Damaged or Defective Products
If you receive a damaged or defective product, please take photos and contact us immediately at anvifarms@gmail.com or call 77805 05418. We will arrange for a replacement or full refund.
6. Contact Us
For refund inquiries, please contact us at anvifarms@gmail.com or call 77805 05418.